Payment and Delivery

Payment

You can pay your order by bank transfer or a card. The Client should examine the slabs before purchasing, since by paying the Client agrees that he is satisfied with appearance, condition, quality, size, and other characteristics of the slabs as natural mineral materials.

Payment by card

In order to pay by card, choose the payment method on the Shopping Cart page and proceed by clicking “Buy”. Purchase transactions are carried out via PJSC SBERBANK by means of several payment systems:

  • МИР

  • VISA International

  • Mastercard Worldwide

  • JCB

In order to proceed with payment (card details input) You will be redirected to the payment gate of PJSC Sberbank. The connection with the payment gate is encrypted using SSL protocol. In case Your bank doesn’t support Secure Online Payment technologies like Verified By Visa, MasterCard SecureCode, MIR Accept or J-Secure, a special password may be required to complete the transaction.

This website supports 256-bit encryption. Confidentiality of the personal information is provided by PJSC SBERBANK. The information will not be disclosed to any third parties apart from the cases provided for by law of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of the following payment systems: MIR, Visa Int., MasterCard Europe Sprl, JCB.

In case there are any payment-related issues, please contact our managers: +7 499 938-99-99

Delivery

Ex-works. The warehouse address is specified in the contract.

Refunds

Stone slabs are a construction and finishing material, and therefore, by a decision of the Government of the Russian Federation of 31 December 2020. N 2463, refer to the list of non-food goods of adequate quality that are not subject to refunds or exchanges as well as exchange for a similar item of other size, shape, form, style color or configuration.